Jacky Ho

Professional Experience

A history of leading product design, connecting technology with human experience, and building cross-functional teams.

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Founder & Project / Product Lead

Westside Union

June 2009 – Present

Lead multidisciplinary projects across digital products, AI-enabled workflows, design strategy, research, branding, and client delivery. Lead the design and positioning of products including Paviqo and Artpresso.

  • Define project scope, requirements, timelines, priorities, and delivery plans
  • Coordinate design, development, research, and business stakeholders
  • Translate client and market needs into product requirements and workflows
  • Develop AI and SaaS concepts for local-business operations and revenue workflows

Design Director / VP & Watch Customization Specialist

Right Time Inc

October 2022 – Present

Led design, branding, customization, and selected operational initiatives for an established Toronto watch and jewellery business. Manage bespoke watch-customization projects from customer consultation through delivery.

  • Directed brand identity, visual communication, and creative projects
  • Managed custom watch concepts from client brief through execution
  • Translated customer preferences into feasible design and customization specifications
  • Coordinated internal and external contributors across design and production

Instructor — Fashion and Design

George Brown College Continuing Education

August 2022 – Present

Develop and deliver college-level curriculum in fashion, design, and related creative disciplines. Courses include Introduction to Fashion Industry, Introduction to Industrial Sewing, and Basic Sewing.

  • Plan lessons, assignments, assessment criteria, and project milestones
  • Mentor students through research, concept development, production, and presentation
  • Evaluate student work and provide actionable written and verbal feedback
  • Adapt instruction for different learning needs, experience levels, and cultural backgrounds

Founder & Program Director

The Village Art Studio

December 2023 – Present

Founded and direct a community-focused arts initiative supporting exhibitions, workshops, artist collaborations, and accessible creative programming in Toronto.

  • Plan and deliver workshops, exhibitions, interviews, and community events
  • Coordinate artists, instructors, venues, partners, schedules, and promotional materials
  • Develop program concepts, budgets, registration experiences, and event communications
  • Build partnerships with local artists and community businesses

U.S FDA Agent

MAKALOT INDUSTRIAL CO., LTD.

April 2020 – September 2024

Served as the U.S. FDA Agent representative, managing FDA contact window and document review for imported medical device products.

    Founder & Product Development Lead

    Bio Union

    Documented activity through 2023

    Founded a wearable-technology venture developing sensor-integrated garments for continuous physiological monitoring. Defined the product vision across smart textiles, sensors, hardware, software, and healthcare applications.

    • Led research, product strategy, concept development, and partnership outreach
    • Coordinated contributors across textile design, engineering, software, research, and business development
    • Developed product concepts integrating medical-grade sensing into comfortable garments

    Instructor

    Chinese Culture University

    October 2015 – June 2019

    Taught courses including History of African-American Culture and Music Production, managing on-site student learning and course planning.

      Medical Wearable Device Engineer & Project Manager

      新金寶 (New Kinpo Group)

      January 2017 – May 2018

      Contributed to product design, garment engineering, pattern development, and UI/UX concepts for a global electronic manufacturing services (EMS/ODM) company.

      • Led a cross-functional initiative that standardized work across ten departments
      • Supported the development of two major wearable products within six months
      • Planned and managed five exhibitions within six months
      • Invited speaker at the MEDICA Connected Healthcare Forum in Düsseldorf

      Blockchain Technology Advisor

      Ties.DB

      September 2017 – December 2017

      Consulted on UX Design and provided Smart Contract review and debugging for a decentralized database network.

        Design Director

        Seven Crash

        November 2015 – December 2016

        In charge of the haute couture line and managing the ready-to-wear department.

        • Led the designer team, launched the high-fashion line, and opened the first flagship store in Crystal Galleria Shanghai
        • Formulated and inspired the design team with an overarching concept for collections
        • Managed store and office interior design

        Instructor (Department of Visual Communication and Design)

        China University of Technology

        July 2014 – September 2016

        Visual Design and Internship program course lecturer. Taught Visual Design Process, UI/UX Design, Pitch Deck Design, and Presentation Skills.

          Instructor (Department of Industrial Design)

          National Yunlin University of Science and Technology

          2015 – 2016

          Product Design Process course lecturer. Taught UI/UX design, Pitch deck design, and Presentation skills.

            Founder

            Box Clothing

            September 2007 – 2016

            Founded an haute couture brand focused on woman’s apparel with specialized tailoring, producing hand-made, small-production black and white collections.

              Intern

              Makalot

              July 2011 – September 2011

              Interned in the factory management department. Created tutorial videos for new manufacturing operators to improve efficiency and reduce training time.